Member Services and Support
At Medbuy, value goes much deeper than the bottom line. We continually work on your behalf to get the best possible pricing for your contracting needs. We also provide support and services in the following areas:
-
Medbuy's Data Management Program
Our unique program is the only one in Canada that digs deep into your purchasing data to uncover savings opportunities that may have otherwise gone unrealized, including identification of price errors, price minimalization opportunities and new contract opportunities. -
Customized Reporting
Once a quarter, all Members receive a detailed, customized report that outlines their purchases, rebates and invoice savings. It is just one way we demonstrate our commitment to open and transparent financial reporting. -
Member Implementation
We have staff dedicated to implementing new Members, including contract transition, complete orientation and ongoing support to make the transition as seamless as possible. -
Member Newsletter
Each week we deliver the most important news about what's happening at Medbuy and how we're working for you. It also provides a weekly at-a-glance update on the latest contracting amendments and notifications, committee meetings and other important contracting news. -
IT Services and Support
In addition to our comprehensive mSourcing spend management system, our website has a secure Member-only section with customized contracting and Committee information, data management and financial reports, and complete training and orientation materials. All this is available only a click away, at any time of day. Our HelpCentre is also available to assist with any question - technical or otherwise - that you might have.
