We are pleased to announce Medbuy has been ranked number one overall by our suppliers in Advantage’s 2014 Healthcare Mirror Report, marking our second consecutive year earning this distinction. The survey compared suppliers’ overall opinions of the performance of 15 unique buying groups, including Group Purchasing Organizations and Shared Services Organizations across Canada.
The Advantage Healthcare Mirror report was established in 2003 to measure customer and supplier perceptions of each other within Canada’s healthcare industry. The report enables suppliers and customers to see how their performance rates relative to others in the marketplace and identifies areas of strength as well as opportunities for growth and improvement.
Medbuy received top rankings in the categories of overall performance, business relationship, and personnel/organization. We ranked third in the category of supply chain/inventory management processes and fourth in contract negotiation/administration.
“We have seen tremendous success in cost-reduction during a period where we have sent an unprecedented number of RFPs to market in a rapidly expanding number of categories,” comments Steven Forth, Vice President of Strategic Sourcing & Member Services at Medbuy. “The results of this survey demonstrate the effectiveness of our processes as judged by the supplier community. Fostering productive collaboration with our suppliers ultimately results in superior service to Members, as they draw benefits from the secure relationships we have developed.”
Strengthening supplier relationships is a key objective within Medbuy’s Strategic Plan. We are proud to be highly respected in the supplier industry as a result of our fair business practices, professionalism and service. We will focus on preserving and strengthening this competitive advantage to maximize value to our Members.